FAQs

Practical information about counselling and psychotherapy

What happens if I get in touch?

I would suggest a free-of-charge online or phone consultation of up to 30 minutes, to talk about what you are looking for from therapy, and whether my approach is a good fit for you.

If we decide to work together, we would then arrange a first appointment to talk in more depth about what is bringing you to therapy and to map out a way forward.

Where are the therapy rooms and are they accessible?

The therapy rooms are on Charles Street in Cardiff city centre. There are good public transport links and car parking availability nearby. 

The therapy rooms are not fully accessible. Please contact me if this is a barrier for you, so that we can discuss your needs. In addition to online therapy, I may be able to offer you face-to-face sessions at an alternative venue with fully accessible rooms.

How long do therapy sessions last, and how much do they cost?

I see clients for 50 minutes on a weekly basis, meeting at the same time each week. 

My usual fee is £40 per session. I have a small number of low-cost spaces for clients with limited financial circumstances. Fees are payable by bank transfer or in cash. I review my fees annually.

Is therapy confidential?

Confidentiality is one of the key principles that guide my practice. I work in accordance with the Codes of Ethics and Professional Practice of the Gestalt Psychotherapy & Training Institute (GPTI), the United Kingdom Council for Psychotherapy (UKCP) and the Welsh Psychotherapy Institute (WPI).

If you would like more information, please get in touch for a copy of my privacy policy which sets out my procedures for collecting, storing and processing personal data (in line with GDPR requirements), as well as information on confidentiality.

Do you have Covid protocols in place?

Covid protocols relating to ventilation, hygiene and physical distancing continue to be implemented in the therapy rooms.

If you would like further information, please let me know, and I will provide you with details of the rules and guidance in place.

What is the difference between counselling and psychotherapy?

The terms ‘counselling’, ‘therapy’ and ‘psychotherapy’ are often used interchangeably. Psychotherapists have usually completed a longer initial training programme, including a placement in the mental health system. However, some counsellors have also undertaken extensive training and are very experienced.